UltraPoE Privacy Policy

Last updated: November 2, 2026

This Privacy Policy explains how UltraPoE ("UltraPoE," "we," "us," or "our") collects, uses, and discloses personal information when you visit ultrapoe.com, contact us, or purchase our products.

Information we collect

We may collect:

• Contact and order information: name, company, billing and shipping addresses, email address, phone number, products ordered, and order history.
• Payment information: payment details are processed by Shopify and our payment service providers. UltraPoE does not store complete payment-card numbers.
• Device and usage information: IP address, browser and device information, time zone, cookie identifiers, pages and products viewed, searches, referring pages, and interactions with our Site.
• Customer-support information: messages, attachments, and other information you provide when requesting technical or sales support.

How we use personal information

We use personal information to operate and improve our Site; process payments; fulfill and ship orders; provide invoices and order updates; respond to sales, technical-support, warranty, and return requests; prevent fraud and protect our Site; comply with legal obligations; and send marketing communications where permitted and consistent with your preferences.

How we share personal information

We share personal information only as needed with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics and advertising providers, customer-support tools, and professional advisers. We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, customers, and services.

Shopify powers our online store. Learn how Shopify handles personal information at shopify.com/legal/privacy.

Advertising and analytics

We may use cookies and similar technologies for analytics, advertising measurement, and relevant marketing. Depending on your location, you may manage consent through the cookie-preferences tools available on our Site and through your browser settings. You may also use industry opt-out tools at optout.aboutads.info.

Sale or sharing of personal information

We do not sell personal information for monetary consideration. Some advertising or analytics activities may be considered "sharing," "targeted advertising," or a "sale" under certain privacy laws. Where required, you may opt out through our cookie-preferences tool or by contacting us.

Cookies

We use necessary cookies for storefront navigation, account sign-in, shopping cart, checkout, security, and fraud prevention. With consent where required, we may also use analytics and advertising cookies. Cookie duration varies: session cookies expire when you close your browser, while persistent cookies remain until they expire or are deleted. Blocking cookies may affect Site functionality.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, warranty support, recordkeeping, fraud prevention, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no method of internet transmission or storage is completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. You may also withdraw consent where processing is based on consent. To submit a request, email info@ultrapoe.com. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law.

For residents of the European Economic Area, the United Kingdom, or Switzerland, we process personal information as necessary to perform a contract, comply with legal obligations, pursue legitimate interests that do not override your rights, and based on consent where applicable. Information may be processed in the United States, Canada, Ireland, and other countries where our service providers operate, subject to applicable safeguards.

UltraPoE does not make decisions that produce legal or similarly significant effects based solely on automated processing. Shopify and payment providers may use limited automated tools for fraud prevention.

Children

Our Site is intended for businesses and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to request deletion.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements. The updated date appears at the top of this page.

Contact us

For privacy questions or requests, contact:

UltraPoE
15322 E Valley Boulevard
City of Industry, CA 91746
United States
Email: info@ultrapoe.com